JPMC QUALITY IMPROVEMENT PROJECTS

With the guidance and supervision by the QA Unit, quality link staff have managed to complete and made progress with their projects which made an impact on quality, safety and resource efficiency.

Below are the list of Quality Improvement (QI) Projects:

​Improving Staff Awareness and Reporting of Near Miss Fall

Reducing Errors in Specimen Labelling (Project Miss L)

Project WASTE (We Aim to Stop The Excess): Minimizing Unutilized Medical Consumable Items in The Materials Management Department (MMD) Store

Project TLC (Tests in Lab Credible) – Reducing Incorrect Laboratory Test Reports

Reducing Visitor’s Non-compliance on Visiting Policy

Project Zero To Hero: Improving Customer Feedback Forms Collection in Three Departments (Specialist Clinic, Pharmacy and Laboratory)