RECEIVED VERIFICATION CODE WITHOUT REQUESTING IT

To protect your account, WhatsApp will send you a push notification when someone tries to register a WhatsApp account with your phone number. To keep your account safe, don’t share your verification code with others.

When you receive this notification, it means that someone has entered your phone number and requested the registration code. This often happens if another user mistyped your number when trying to enter their own number to register and can also happen when someone attempts to take over your account.

You should never share your WhatsApp verification code with others. If someone is trying to take over your account, they need the SMS verification code sent to your phone number to do so. Without this code, any user attempting to verify your number can’t complete the verification process and use your phone number on WhatsApp. This means you remain in control of your WhatsApp account.

Note

• WhatsApp doesn’t have sufficient information to identify the individual who is attempting to verify your WhatsApp account.

• WhatsApp is end-to-end encrypted, and messages are stored on your device, so someone accessing your account on another device can’t read your past conversations.

Enable Two-Step Verification

1. Open WhatsApp Settings.

2. Tap Account > Two-step verification > Enable.

3. Enter a six-digit PIN of your choice and confirm it.

4. Provide an email address you can access or tap Skip if you don’t want to add an email address. We recommend adding an email address as this allows you to reset two-step verification and helps safeguard your account.

5. Tap Next.

6. Confirm the email address and tap Save or Done.

If you don’t add an email address and you forget your PIN, you’ll have to wait 7 days before you can reset your PIN. Since we don’t verify this email address to confirm its accuracy, make sure you provide an accurate email address you can access.